Dynamics 365 for Customer Insights

Engage your customers with intelligent insights

Understand your customers to better engage them through intelligent insights. Using Dynamics 365 with Microsoft Azure, transform your data into timely and relevant information, inferences, and predictions that help your business succeed.

Understand customers better

Get a 360-degree view of the customer journey to reveal interactions, make inferences, and anticipate customer needs.

Predict business outcomes

Generate data-driven predictions across your business, such as predicting customer attrition or sales conversion.

Find the right audience

Create more effective campaigns through granular customer segmentation based on known and predicted customer journeys.

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