Dutch global customer support organization 5CA will be the first customer to officially go live on Microsoft’s new cloud-based HR solution Microsoft Dynamics 365 for Talent.
The Netherlands,– July 30, 2018 FourVision, the leading global specialist with Microsoft Dynamics 365 HR & Talent solutions, announced today that 5CA has become the first customer in the Netherlands to go live with the Dynamics 365 for Talent application, the most modern Human Resource tool from Microsoft.
Based in Utrecht, the Netherlands, 5CA has a long history in providing customer support for some of the most advanced and innovative industries. From video games to consumer electronics and eCommerce, this wealth of experience in various sectors has helped the company to develop a robust framework for delivering high-quality customer support.
Otto van Haaren, CEO from 5CA, mentioned: “With offices in three countries and a growing number of remote employees all over the world we needed a streamlined, unified HR system. Working with the right state-of-the-art tools like Dynamics 365 for Talent enables us to be a real-time company.”
The rapid growth of 5CA has created a vital need for a modern HR platform. 5CA welcomed the opportunity to implement Dynamics 365 for Talent. The company prides itself in being an early adopter of the latest technology and in embracing digital transformation. The implementation timeline utilizing the Rapid Implementation methodology took a mere six weeks, getting them live on Microsoft Dynamics 365 for Talent in record time. With this highly innovative HR system the customer support specialist has gained a standardized global tool for personal management, organizational administration and efficiently onboarding talent into the organization.
“Working with FourVision means we get a solid HR system that will support us as we further grow our operations,” said Otto van Haaren.
Microsoft Dynamics 365 for Talent automates and helps companies manage many administrative activities for both full-time and contracted employees. They can match employees to the jobs that optimize their interests and talents by defining and mapping skills, competencies, education, and development.
Employees can identify career opportunities that can help them to fulfill their potential and goals. Compensation and benefits management can help the company reward and retain employees that are vital to their success.
Leveraging the FourVision Payroll Interface Web App, integration between Dynamics 365 for Talent and 5CA’s external payroll system is next on the horizon. This Web App is an export and import engine facilitating the exchange of relevant payroll information between their Dynamics 365 environment and any Payroll system. As well as implementing Dynamics 365 for Talent, 5CA also plans to implement Dynamics 365 Business Central for their global Finance Dynamics 365 for Sales and Marketing.
“5CA’s implementation took only 20 days from planning to go-live, a new record! It was a pleasure to see the high-levels of collaboration between the 5CA and FourVision teams throughout the project. A true flagship implementation!”, said Bert Stegeman, CEO of FourVision.
FourVision is the Global specialist in implementing the HR and Talent platforms Dynamics 365 for Talent and Dynamics 365 for Finance & Operations. FourVision has successfully implemented Local as Global the HR module in a variety of industries and across multiple Microsoft environments including Dynamics 365 and Dynamics AX. FourVision also delivers an extensive suite of Web Apps that enhance Microsoft Dynamics 365 for Talent.
FourVision extends the platform in areas such as: Succession Planning, Performance management, Payroll, Leave, HR Document Management, Health & Safety, and many more. For more information, please visit our website.
Founded 20 years ago with the mission to provide customers around the globe with outstanding customer support via their preferred channel on their own timeline and in their own language. 5CA works with state-of-the-art systems which enable the company to offer multichannel, multilingual customer support most efficiently. Through these systems, they provide their clients with analytics, market feedback and customer information that helps them maximize their customer support potential. For more information, please visit the company’s website www.5ca.com