The Corona pandemic is hitting many organizations where it hurts the most; the workforce and financial security. While some countries, especially in Europe, are trying to lift a full lockdown in a controlled manner, the fact remains that COVID-19 has an impact and is a crisis that we all have to find a way to deal with to the best of our abilities.
That is why it is essential for organizations to have a crisis response process in place. There are always going to be unpredictable events that could do serious damage. For the scope of this article, the focus is on crisis management in relation to both accidents in the workplace as well as maintaining the health and safety regulations in place all around the world during the Corona pandemic.
What is Crisis Management?
At its most basic definition, crisis management is the established process of an organization detailing how to deal with an unexpected and disrupting situation. This is a process that every single organization, world-wide, should have in place because “failure can result in serious harm to stakeholders, losses for an organization, or end its very existence.”
Regardless of the type of crisis, all require quick decision-making to limit and contain the damage that it may do to your organization. The management setup should always be focused on a well-thought out process that can be put in place at any time before, during or after the crisis hits.
Crisis Management COVID-19
When dealing with a crisis such as the Corona virus, it is important to adjust to the ‘new normal’ that we are coming to grips with at the moment. Employers and employees alike have to find a mode of working that, even though much of it is now happening remotely, can continue almost as per usual. In case of COVID-19, the crisis management strategy should be focused on maintaining the health and safety of employees as well as the continuity of daily business processes.
Keeping the entire workforce informed should be at the forefront. This, in combination with employees informing their supervisors will ensure that the most important information is shared among all employees. Using remote methods of communication are more essential to ensure the health, and productivity, of your staff.
Tools to Help
Our Health & Safety Web App supports crisis management! The App is user-friendly and allows individual employee to quickly report, review and resolve any incidents; unsafe, or unhealthy situations, or accidents in the workplace. Whether that is the office, or warehouse. Employees can submit and share information about unsafe work situation directly with the safety manager.
Consider hallways where maintaining the distance is almost impossible, or desks that are too close together, or even anti-disinfectant spray that is running low. Each of these situations needs a swift response to adhere to the ongoing Corona virus regulations in the workplace to ensure a safe work environment for all employees.
With the Health & Safety Web App, each employee has their own dashboard from which they can submit reports, or even add photographs, of any unsafe situation they find. In addition, employees can also submit an incident on behalf of someone else.
Automated checklists will be triggered to start a workflow that assigns a respective course of action to the right people within the organization.
Not only can our team of specialists easily implement, and configure the workflows of, the Health & Safety Web App, it also seamlessly integrated with Microsoft Dynamics 365 for Finance & Operations as well as Microsoft Dynamics 365 Human Resources. This allows the Web App access to employee data required to start a workflow and submit a report.
FourVision is Microsoft’s global leading Dynamics 365 Human Resources implementation partner. We have successfully implemented HR platforms in a variety of industries across multiple Microsoft environments for over a decade. FourVision also delivers an impressive suite of Web Apps that extend Microsoft Dynamics 365 Human Resources. Our Web Apps will help your organization prepare for the future. See more about our solutions here!