Dynamics 365 for Retail

Engage every shopper

Personalize customer engagement and increase employee productivity by creating an exceptional, insightful shopping experience that unifies digital, in-store, and back office operations.

Create immersive shopping experiences

Elevate your brand and encourage buying behavior by engaging customers through cross-channel technology and personalized retail experiences.

Provide exceptional service

Help your employees deliver outstanding customer service by giving them the tools they need to succeed—from customer and inventory details to employee schedules.

Optimize retail operations through insights

Make smarter decisions based on data-driven insights to help optimize your business—from merchandising to inventory to fulfillment.

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